What is the cancellation policy?
Cancellation/Open Credit/Direct Bill Policy HighlightsFinal Sales: All sales are final [...]
How do I cancel my reservation?
For cancellations, all requests must be submitted via email to [...]
Discounts & offers
All discounts, promotions or offers must be declared and applied [...]
How do we handle lost or damaged items?
Telluride Express, Alpine Express, Mammoth All Weather Shuttle and GoAlpine [...]
How much luggage can I bring?
Guests are limited to 2 bags plus one personal/carry [...]
Are pets allowed in your vehicles?
SHARED RIDE SHUTTLES: Pets will be permitted if restrained [...]
Should I bring a car seat for my children?
We highly recommend that infants and children ride in [...]
Will the shuttle stop at a grocery or liquor store for shared rides?
Grocery, liquor store, and other stops may be requested in [...]
Why is it called a “shared ride”?
“Shared ride” means you will be sharing a ride on [...]
Is tipping allowed?
Tipping is allowed and appreciated, however, not expected by our [...]
