To cancel a reservation and receive a credit, please send an email to [email protected] including the name, reservation number, and the reason for cancellation. No credit will be issued for cancellations received less than 24 hours prior to the scheduled pick-up time. Additionally, no refunds will be provided for changes to travel plans, such as adjustments in passenger count or changes due to weather, road or traffic conditions, airline rescheduling, and other similar circumstances. Please be aware that the sale of this ticket does not guarantee connections with other travel arrangements, such as air, bus, or train schedules.